Part-Time Healthcare Admin & Front Desk

Cardiff and Vale University Health Board; Sunderland; On-site; GBP 8,000 - 12,000; Part time

Job summary

Monkwearmouth hospital in Sunderland is seeking an Administrative Assistant / Receptionist to join our busy community team. This part-time role covers two days per week, with flexibility to support service needs.

You will be the first point of contact, greeting patients and visitors, and providing comprehensive admin and reception support to the clinical teams. The ideal candidate will have typing/word processing experience, GCSE level education with NVQ Level 2 in Business Administration and/or

Qualifications

• Intermediate Typing/Word processing qualification or 12 months experience
• Good general education to O-Level/GCSE or equivalent
• NVQ Level 2 in Business Administration
• NVQ Level 2 in Customer Service
• Proficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
• Strong communication and interpersonal skills

Responsibilities

• Provide administrative and reception support to clinical teams
• Greet patients and visitors; respond to telephone and email enquiries
• Manage shared inbox; arrange appointments and meetings
• Update RiO patient information system
• Typing correspondence and reports; take notes at meetings
• Process incoming/outgoing post; order supplies
• Support wider administrative team and contribute to day-to-day running

Skills

Typing/Word processing

Communication

Customer care

Organisational skills

Data input

Confidentiality

Prioritisation

NHS/healthcare familiarity

Stock ordering

Note taking

Education

O-Level/GCSE

NVQ Level 2 in Business Administration

NVQ Level 2 in Customer Service

Tools

Outlook

Word

Excel

PowerPoint

Job description

Monkwearmouth hospital in Sunderland is seeking an Administrative Assistant / Receptionist to join our busy community team. This part-time role covers two days per week, with flexibility to support service needs.

You will be the first point of contact, greeting patients and visitors, and providing comprehensive admin and reception support to the clinical teams. The ideal candidate will have typing/word processing experience, GCSE level education with NVQ Level 2 in Business Administration and/or