Mental Health Admin Receptionist – Flexible Hours

Herefordshire and Worcestershire Health and Care NHS Trust; Redditch; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

27 days leave

NHS pension

Flexible working

Staff networks

Wellbeing opportunities

Job summary

Herefordshire and Worcestershire Health and Care NHS Trust is recruiting an Administrator/Receptionist to support the Redditch Neighbourhood Mental Health Team. The role involves busy front-desk duties, inbox management, appointment bookings and general admin across the team and wider admin function.

You will need a Level 2 qualification in Business Administration or equivalent and be prepared to complete an administration qualification. NHS experience is welcomed; training will be provided.

Qualifications

• Must have a Level 2 qualification in Business Administration or equivalent, and be expected to complete an administration qualification.
• NHS experience will also be considered.
• Permanent post working 23 hours per week (Mon-Tue 9:00-17:00, Wed 8:30-17:00).
• Excellent organisational skills and effective communication are essential.

Responsibilities

• Provide admin support for the Redditch Neighbourhood Mental Health Team, including telephone duties and inbox management.
• Handle appointment booking, reception cover and general office tasks.
• Liaise with patients, carers, professionals and colleagues daily and act as part of the wider admin function.

Skills

Organisational skills

Communication skills

Team player

Self-motivated

Education

Level 2 in Business Administration

Level 2 in alternative subject

Administration qualification (to complete)

Job description

Herefordshire and Worcestershire Health and Care NHS Trust is recruiting an Administrator/Receptionist to support the Redditch Neighbourhood Mental Health Team. The role involves busy front-desk duties, inbox management, appointment bookings and general admin across the team and wider admin function.

You will need a Level 2 qualification in Business Administration or equivalent and be prepared to complete an administration qualification. NHS experience is welcomed; training will be provided.