Part-Time Front Desk Admin Specialist | Customer-Focused

Hales Group Ltd; Harleston; On-site; GBP 14,000 - 21,000; Part time

Job summary

Hales Group Ltd is seeking three Administrators / Receptionists to support front-of-house duties in a part-time role at Harleston. You will be the first point of contact, handling enquiries, assisting with administration, and ensuring a welcoming customer experience while maintaining a tidy workspace.

The position requires good IT skills, especially Office applications, strong organisational abilities, and excellent verbal and written communication.

Qualifications

• Experience using Microsoft Office (Word, Outlook, Excel).
• Strong customer service and communication skills.
• Ability to work part-time and weekends.

Responsibilities

• Carry out reception duties, including welcoming customers and responding to enquiries.
• Process payments and handle cash in accordance with Council procedures.
• Assist with administrative duties and record keeping.
• Ensure the business is maintained to a high standard of cleanliness and presentation.
• Undertake cleaning duties in accordance with established schedules and procedures.
• Set up and put away products as required.
• Promote the business's additional extras on offer to customers.
• Ensure compliance with health and safety procedures and requirements.
• Report maintenance, security and safety issues promptly to the Duty Manager.
• Assist in ensuring the security of the building, and facilities.
• Undertake any other duties reasonably requested by the Duty Manager that are in line with the grade and responsibilities of the post.

Skills

Customer service

Organisational skills

Verbal and written communication

Teamwork

Reception duties

Attention to detail

Tools

Microsoft Office

Job description

Hales Group Ltd is seeking three Administrators / Receptionists to support front-of-house duties in a part-time role at Harleston. You will be the first point of contact, handling enquiries, assisting with administration, and ensuring a welcoming customer experience while maintaining a tidy workspace.

The position requires good IT skills, especially Office applications, strong organisational abilities, and excellent verbal and written communication.