Administrator / Receptionist

Confidential; King's Lynn and West Norfolk; On-site; GBP 14,000 - 21,000; Part time

Job summary

Confidential is seeking three Administrators / Receptionists to join our team in Harleston. The role focuses on delivering friendly customer service, handling reception duties, and supporting day-to-day administration using Microsoft Office.

Part-time positions are 30 hours per week with evening and weekend availability preferred. Salary is £12.71 per hour. Training and uniform will be provided, with opportunities to develop within the administration function.

Qualifications

• Experience using Microsoft Office (Word, Outlook and Excel).
• Strong customer service skills.
• Desire to develop further within an administration role.
• Good IT skills and attention to detail.
• Ability to work as part of a team and on own initiative.

Responsibilities

• Carry out reception duties, including welcoming customers and responding to enquiries.
• Process payments and handle cash in accordance with Council procedures.
• Assist with administrative duties and record keeping.
• Ensure the business is maintained to a high standard of cleanliness and presentation.
• Undertake cleaning duties in accordance with schedules and procedures.
• Set up and put away products as required.
• Promote the businesses additional extra's on offer to customers.
• Ensure compliance with all health and safety procedures and requirements.
• Report maintenance, security and safety issues promptly to the Duty Manager.
• Assist in ensuring the security of the building, and facilities.
• Undertake any other duties reasonably requested by the Duty Manager that are in line with the grade and responsibilities of the post.

Skills

Customer service

Communication

Teamwork

Attention to detail

Tools

Microsoft Office

Job description

We are pleased to be assisting our client in their search for three Administrators / Receptionists. This is an excellent opportunity for someone with experience using Microsoft Office (Word, Outlook and Excel), strong customer service skills, and a desire to develop further within an administration role.

As the first point of contact, you will support the smooth day-to-day running of the business, providing a welcoming experience for customers while assisting with reception, administration, customer service, operational tasks, and maintaining a safe and tidy environment.

Salary: £12.71 Per hour
Location: Harleston
Hours: Part time 30 Hours per week Flexibility to be discussed Availability for evening and weekends required
Job Type: Permanent Uniform and badge to be provided

Key Roles and Responsibilities:

• Carry out reception duties, including welcoming customers and responding to enquiries.
• Process payments and handle cash in accordance with Council procedures.
• Assist with administrative duties and record keeping.
• Ensure the business is maintained to a high standard of cleanliness and presentation.
• Undertake cleaning duties in accordance with established schedules and procedures.
• Set up and put away products as required.
• Promote the businesses additional extra's on offer to customers.
• Ensure compliance with all health and safety procedures and requirements.
• Report maintenance, security and safety issues promptly to the Duty Manager.
• Assist in ensuring the security of the building, and facilities.
• Undertake any other duties reasonably requested by the Duty Manager that are in line with the grade and responsibilities of the post.

Skills and Experience:

• Good IT skills, including experience of using Microsoft Office applications.
• Good organisational skills and attention to detail.
• Polite, professional and customer-focused manner.
• Good verbal and written communication skills.
• Ability to interact effectively with members of the public and colleagues.
• Ability to work as part of a team and on own initiative.