Part-Time Front Desk & Admin Assistant - Compassionate Care

Inspire Neurocare Limited; Southampton; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

28 days holiday (incl. BH)

Workplace pension

Free onsite parking

Professional development and training

Job summary

Inspire Neurocare is seeking a compassionate Part-Time Administration Assistant/Receptionist to be the first point of contact for residents, visitors and healthcare professionals at our Southampton service. You will support reception and administration tasks, manage calls and enquiries, and help maintain a welcoming, confidential environment.

This role is 32 hours over 4 days per week, including weekends. We value a caring approach, professionalism and excellent customer service to ensure smooth

Qualifications

• Experience as a Receptionist/Administrator or in a customer facing role.
• Comfortable managing enquiries by phone and in person.
• Proficient with MS Outlook, Word and Excel.
• Maintain confidentiality and handle sensitive information.
• Flexible and cooperative teamwork.

Responsibilities

• Greeting visitors and providing a welcoming Reception experience.
• Be the first point of contact for visitors and third parties contacting the Centre, offering outstanding customer service and refreshments.
• Handling incoming calls and emails professionally and confidently.
• Coordinating and facilitating site visits for potential residents and their families.
• Support the Business Administrator and other team members with daily tasks.
• Ensure Reception and waiting areas are tidy, welcoming and compliant with health and safety standards.

Skills

Reception experience

Administration experience

Customer service

Microsoft Outlook

Microsoft Word

Microsoft Excel

Attention to detail

Confidentiality

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Inspire Neurocare is seeking a compassionate Part-Time Administration Assistant/Receptionist to be the first point of contact for residents, visitors and healthcare professionals at our Southampton service. You will support reception and administration tasks, manage calls and enquiries, and help maintain a welcoming, confidential environment.

This role is 32 hours over 4 days per week, including weekends. We value a caring approach, professionalism and excellent customer service to ensure smooth