Part-Time Facilities & Reception Assistant

Transport for London; Union Street; Presencial; GBP 11.000 - 14.000; A tiempo parcial

Descripción de la vacante

Greater London Authority is seeking a part-time Facilities Assistant to deliver front-line customer services at City Hall and Union Street. You will handle reception, switchboard, helpdesk tasks and support CAFM processes, ensuring a welcoming experience for visitors and staff.

The role covers two buildings, with flexible shifts and responsibilities across facilities management, room bookings and basic safety awareness. Apply if you can contribute to a positive, inclusive environment.

Formación

• Previous experience of providing reception, switchboard and helpdesk services in a corporate or hospitality focused environment with public access.
• A broad understanding and experience of core FM services such as maintenance, cleaning, catering, porterage, audio-visual set-up and health and safety.
• Ofqual Qualification & Credit Framework Level 2 or ability to demonstrate equivalent experience working in a customer service role. Ideally an IOSHH managing safely qualification.
• Experience of using Computer Aided Facilities Management software applications and Microsoft Office Suite and other office technology and systems.

Responsabilidades

• Reception duties
• FM Helpdesk services
• Switchboard services
• Floor walks
• Fault job reporting
• CAFM usage
• Room bookings

Conocimientos

Reception & helpdesk

Public access service

Health and safety

Problem solving

Educación

Ofqual Level 2 / equivalent

IOSHH Managing Safely (preferred)

Herramientas

CAFM software

Microsoft Office

Descripción del empleo

Greater London Authority is seeking a part-time Facilities Assistant to deliver front-line customer services at City Hall and Union Street. You will handle reception, switchboard, helpdesk tasks and support CAFM processes, ensuring a welcoming experience for visitors and staff.

The role covers two buildings, with flexible shifts and responsibilities across facilities management, room bookings and basic safety awareness. Apply if you can contribute to a positive, inclusive environment.