Part Time Events Waiter

Firmdale Hotels; Greater London; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Complimentary meals on shift

Health cash plan

Discounted cinema tickets

Gym membership

Cycle to work scheme

Holiday allowance

Volunteer day

Discounts at Design Hotels

Job summary

Firmdale Hotels is recruiting an Events Waiter for Haymarket Hotel in London. You will engage with guests, take orders, recommend dishes and ensure timely delivery of food and drinks, while processing payments accurately.

The role emphasizes teamwork, excellent customer service, and an eye for detail to create memorable guest experiences in a prestigious setting.

Qualifications

• Excellent customer service skills with a passion for creating memorable guest experiences.
• A team player with a keen willingness to collaborate and support colleagues.
• Prior experience in a similar environment is desirable but not essential.

Responsibilities

• Engaging with guests by taking orders and making tailored recommendations.
• Delivering food and beverages promptly and efficiently.
• Processing payments accurately.
• Responding to guest requests with a keen sense of urgency and attention to detail.

Job description

Are you passionate about hospitality andlooking to thrive in a dynamic, fast-paced environment? Firmdale Hotels invitesyou to become a part of our prestigious Haymarket Hotel team as an EventsWaiter. We pride ourselves on delivering exceptional service and creatingmemorable experiences for our guests.

Firmdale Hotels is a collection ofaward-winning boutique hotels renowned for their unique design, outstandingservice, and vibrant atmosphere. At Haymarket Hotel, located in the heart ofLondon, we blend contemporary style with traditional hospitality to offer ourguests an unforgettable stay.

As an Events Waiter at Haymarket Hotel, youwill play a crucial role in ensuring our guests have an exceptional experience.

Responsibilities:

• Engaging with guests by taking orders and making tailoredrecommendations.
• Delivering food and beverages promptly and efficiently.
• Processing payments accurately.
• Responding to guest requests with a keen sense of urgency and attentionto detail.

What you Need:

• A team player with a keen willingness to collaborate and supportcolleagues.
• Prior experience in a similar environment is desirable but notessential.
• Excellent customer service skills with a passion for creating memorableguest experiences.
• A meticulous eye for detail and a strong enthusiasm for the hospitalityindustry.

What We Offer:

• Weoffer a competitive salary plus service charge and benefits to be discussed atvenue
• Accessto Stream our financial wellbeing app. Stream your accrued earnings before payday, benefit from everyday savings and real time financial coaching.
• Healthcash plan (including contributions towards dental, optical, alternative andcomplementary therapies)li>
• Discountedcinema tickets, gym membership, travel, retailers and restaurants
• Complimentarymeals on shift
• Referralbonus scheme for recommending top talent
• Flexiblescheduling without split shifts
• Drycleaning service for work attire and discounted personal dry cleaning
• Enhancedholiday allowance based on length of service
• Seasonticket loan for convenient commuting
• Ongoingtraining, professional development, and fully funded English lessons
• Regularsocial events, team activities, and fitness sessions
• Benefitslike cycle to work scheme and annual long service awards
• Oneallocated paid day per year for volunteering work
• Exclusivediscounts at Design Hotels, staff sales, spa discounts, and product perks
• Andmuch more!!

AboutUs

Housedin a landmark Regency building designed by the legendary architect John Nash - ofBuckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel isone of London's most elegant addresses. Inside, the generous proportions ofGeorgian architecture are combined with bold colour, rich pattern andcontemporary art, creating an atmosphere that is as inspiring as it iswelcoming.

Situatedin the heart of the West End, moments from the city's finest theatres, museums,restaurants and landmarks, Haymarket Hotel is a place where history andcreativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroomTownhouse, the hotel offers guests distinctive stays with scope for creativityand award-winning hospitality. To work here is to be part of a team that takesreal pride in their surroundings and in delivering warm, memorable experiencesfor every guest.

You’ll be joining ateam whose Awards and Accolades speak for themselves:

• SundayTimes Best Places to Work 2024, 2025 & 2026
• TwoMichelin Keys, 2024, 2025
• Top-RatedTablet Hotels of All Time, 2025
• CondéNast Traveller 'Triple Crown', 2026
• OneAA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025
• AABreakfast Award, Brumus Bar & Restaurant, 2025

You can see a full listof our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Firmdale Hotels wasfounded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today,Firmdale has grown to include hotels and private residences across London andNew York as well restaurants, bars, spas, an online shop, interior designstudio and Laundry facility.

Firmdale Hotelswelcomes applicants from all backgrounds and is committed to an inclusiveworkplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylumand Immigration Act 1996, we do require all applicants to have the eligibilityto live and work in the United Kingdom. Documentation will be required atinterview stage.