Front Desk & Admin Coordinator

Change Grow Live; Swindon; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Flexible hours

Wellness hour

Pension scheme

Discounts

Training & progression

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Job summary

Change Grow Live Swindon is inviting applications for an Administrator/Receptionist to support the team with frontline reception duties and general admin tasks. You will be the first point of contact for service users, handle calls, data entry, minutes, and maintain records with discretion and professionalism.

The role offers full-time hours (37.5 per week) in a supportive charity environment, with flexible working arrangements, a contributory pension, wellness initiatives, and ongoing training

Qualifications

• Knowledge of general office procedures.
• IT literacy including proficiency in Microsoft Word, Excel and other MS apps.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• Confident and effective verbal and written communication skills.
• Excellent organisational and time management skills.

Responsibilities

• Be the first point of contact within the service.
• Provide organisational, administrative, and clerical services to the team, designed to contribute towards its aims and objectives.
• Ensure that telephone calls and visits from service users, outside agencies, and Change Grow Live staff are dealt with promptly and courteously, transferring calls to the appropriate personnel when necessary.
• Process correspondence and complete data entry effectively, as required.
• Take minutes at partnership and clinical meetings, as required.
• Collate, monitor, and report data, information, and statistics, as required.
• Carry out photocopying, as required.
• Ensure that all administration, record-keeping, and communication within the project are maintained.

Skills

General office procedures

IT literacy

Interpersonal skills

Verbal and written communication

Organisational skills

Tools

Microsoft Word

Excel

Microsoft Office

Job description

Change Grow Live Swindon is inviting applications for an Administrator/Receptionist to support the team with frontline reception duties and general admin tasks. You will be the first point of contact for service users, handle calls, data entry, minutes, and maintain records with discretion and professionalism.

The role offers full-time hours (37.5 per week) in a supportive charity environment, with flexible working arrangements, a contributory pension, wellness initiatives, and ongoing training