Part-Time Customer Team Leader – Store Coach

Co-op; St Leonards; On-site; GBP 80,000 - 100,000; Part time

Job summary

A retail cooperative in St Leonards is hiring a Customer Team Leader to provide excellent service and support a friendly team. Your responsibilities include managing the team, ensuring safe operations, and fostering a community spirit. Ideal candidates will possess strong people skills, a desire for leadership, and flexibility in working various shifts. Competitive pay, comprehensive training, and numerous benefits are offered, including discounts and a strong commitment to inclusion.

Benefits

36 days holiday

10% employer pension contributions

30% discount on Co-op products

Virtual healthcare services

Cycle-to-work scheme

Qualifications

• Genuine care for the needs of customers and members.
• Ability to strike a balance between leading and supporting the team.
• Desire to learn, grow, and develop leadership skills.

Responsibilities

• Provide friendly and thoughtful service every day.
• Develop team's capabilities through coaching and training.
• Ensure the store remains safe, legal, and fully operational.
• Support the store manager by deputising when necessary.

Skills

Great people skills

Strong organisational and problem-solving skills

Flexibility to work a range of shifts

Ability to manage the store

Job description

A retail cooperative in St Leonards is hiring a Customer Team Leader to provide excellent service and support a friendly team. Your responsibilities include managing the team, ensuring safe operations, and fostering a community spirit. Ideal candidates will possess strong people skills, a desire for leadership, and flexibility in working various shifts. Competitive pay, comprehensive training, and numerous benefits are offered, including discounts and a strong commitment to inclusion.