Part-Time Customer Service & Admin Coordinator

Harris Lord Recruitment; Horsham; On-site; GBP 19,000 - 24,000; Part time

Benefits offered by this job

Pro rata holiday

Flexible hours

Job summary

Harris Lord Recruitment is seeking a Part-Time Customer Service Administrator on the outskirts of Horsham. The role involves handling a busy mix of customer calls, processing orders, and maintaining accurate records in the CRM system.

You will need a confident telephone manner, good IT skills, and the ability to juggle multiple tasks with attention to detail. Driving is required due to the location.

Qualifications

• Experience in customer service and administration.
• Confident and professional on the telephone.
• Strong IT and CRM skills.
• Organised with attention to detail.
• Own transport due to location.

Responsibilities

• Handle incoming and outgoing customer calls.
• Respond to customer enquiries.
• Process and manage customer orders.
• Update customer and order information in the CRM system.
• Follow orders through and resolve queries.
• Liaise with customers and internal departments.
• General administration and data entry.
• Manage a busy and varied workload.

Skills

Customer service

Administration

Telephone etiquette

CRM systems

IT skills

Tools

CRM software

Job description

Harris Lord Recruitment is seeking a Part-Time Customer Service Administrator on the outskirts of Horsham. The role involves handling a busy mix of customer calls, processing orders, and maintaining accurate records in the CRM system.

You will need a confident telephone manner, good IT skills, and the ability to juggle multiple tasks with attention to detail. Driving is required due to the location.