Part-Time Customer Experience Associate - Betting Retail

William Hill PLC; Tetford; Remote; GBP 14.000 - 21.000; Teilzeit

Zusammenfassung

William Hill PLC in Thetford, England, is seeking a part-time Customer Service Representative to welcome customers, process bets, and assist with queries. You’ll help customers use betting terminals and build relationships while championing safer gambling.

Shifts run 8am–10pm, Monday to Sunday with rota-based patterns. Join us to support managers, promotions, and community engagement in a bustling retail setting.

Qualifikationen

• Age 18 or older (legal requirement).
• Excellent customer service and communication skills.
• Ability to work on a rota including evenings and weekends.

Aufgaben

• Welcoming customers with a friendly face.
• Processing bets and assisting with customer queries.
• Helping customers use betting terminals.
• Building relationships and delivering excellent service.
• Championing safer gambling at all times.
• Supporting managers with shop displays and opening/closing tasks.

Kenntnisse

Welcoming customers

Processing bets

Customer queries handling

Demonstrating betting terminals

Safer gambling advocate

Jobbeschreibung

William Hill PLC in Thetford, England, is seeking a part-time Customer Service Representative to welcome customers, process bets, and assist with queries. You’ll help customers use betting terminals and build relationships while championing safer gambling.

Shifts run 8am–10pm, Monday to Sunday with rota-based patterns. Join us to support managers, promotions, and community engagement in a bustling retail setting.