Part-Time Customer Advisor - Weekend & Evening Shifts

B&Q Limited; Hull and East Yorkshire; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

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Holiday entitlement 6.6 weeks

Employee assistance programme

Wellbeing benefits

Job summary

B&Q Limited is hiring a TradePoint Customer Advisor at our Hull (St Andrews Quay) store. This permanent role is full time with 20 hours per week, featuring shifts across seven days from 7.00am to 8.00pm.

The role focuses on engaging TradePoint members, understanding their business needs, and selling the right products and services. You will build relationships, promote the Trade loyalty scheme, and support promotions while adapting to a rota that includes weekends and evenings.

Qualifications

• Great communicators who can build relationships with customers and trade members.
• Teamwork and willingness to support colleagues and customers.
• Able to spot new business opportunities and promote trades promotions.

Responsibilities

• Handle TradePoint members daily with engaging conversations to recommend products and services.
• Own the TradePoint member experience to deliver great value and loyalty.
• Promote trade loyalty scheme and promotions to grow sign-ups and sales.
• Be flexible with rota including weekends, evenings and bank holidays.

Skills

Great communication

Team player

Customer care

Flexibility

Job description

B&Q Limited is hiring a TradePoint Customer Advisor at our Hull (St Andrews Quay) store. This permanent role is full time with 20 hours per week, featuring shifts across seven days from 7.00am to 8.00pm.

The role focuses on engaging TradePoint members, understanding their business needs, and selling the right products and services. You will build relationships, promote the Trade loyalty scheme, and support promotions while adapting to a rota that includes weekends and evenings.