TradePoint Customer Advisor - 20h/Week

B&Q; Hull Bridge; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discount card

Life assurance

Employee assistance programme

Pension

Medical benefits

Eye care

Cycle to work scheme

Long service rewards

Job summary

B&Q is seeking a TradePoint Customer Advisor for a permanent role in the St Andrews Quay area of the East Riding of Yorkshire. This full-time-20-hours-per-week position offers a competitive hourly rate of £13.10, with opportunities to support TradePoint members and deliver a great customer experience.

You will engage with customers, listen to their needs, and sell the right products and services while upholding the company’s commitment to equality and inclusion.

Responsibilities

• Engage with TradePoint customers to understand needs
• Explain product features and services to help customers make informed decisions
• Process sales transactions and upsell where appropriate
• Collaborate with team to deliver a high-quality customer experience

Job description

B&Q is seeking a TradePoint Customer Advisor for a permanent role in the St Andrews Quay area of the East Riding of Yorkshire. This full-time-20-hours-per-week position offers a competitive hourly rate of £13.10, with opportunities to support TradePoint members and deliver a great customer experience.

You will engage with customers, listen to their needs, and sell the right products and services while upholding the company’s commitment to equality and inclusion.