Part-Time Customer Adviser: Help Clients Save & Thrive

Cumberland Building Society; Gretna; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

25 days holiday

Learning and Development opportunities

Health and Wellbeing programmes

Community Day

Job summary

Cumberland Building Society is seeking a Customer Adviser to join our branches in Southwest Scotland on a permanent part-time basis. You will work Monday, Wednesday and Friday, 08:45–17:15, helping customers with savings goals and offering suitable products and services.

You’ll be an excellent communicator, a team player, and flexible to work with other business areas while managing your own diary across multiple channels.

Qualifications

• To succeed you will have:
• Exceptional communication
• Organisational skills including diary management
• The ability to build relationships with customers and within the community
• Confidence in working towards key performance objectives
• Enthusiasm and flexibility to meet our customer’s needs, in any setting

Responsibilities

• Provide exceptional service to customers across multiple channels on a one-to-one basis.
• Identify products and services to help customers achieve their savings goals.
• Maintain diary and work collaboratively with other business areas.

Job description

Cumberland Building Society is seeking a Customer Adviser to join our branches in Southwest Scotland on a permanent part-time basis. You will work Monday, Wednesday and Friday, 08:45–17:15, helping customers with savings goals and offering suitable products and services.

You’ll be an excellent communicator, a team player, and flexible to work with other business areas while managing your own diary across multiple channels.