Part-Time Customer Service Pro | Savings & Community

Ultimate Banking Ltd; Newbury; On-site; GBP 15,000 - 16,000; Part time

Benefits offered by this job

Generous holiday allowance

Contributory pension

Wellbeing programmes

Birthday off

Volunteer opportunities

Job summary

Newbury Building Society in Andover is seeking a Part Time Customer Service Adviser. The role involves welcoming, supporting and advising customers on savings accounts, across multiple channels, with a strong emphasis on service quality.

You will also handle cashiering, admin tasks and related duties in a varied environment. We offer a range of development opportunities, including digital regulatory training and workshops, plus a generous holiday allowance, a contributory pension, wellbeing

Qualifications

• Experience of working with internal and/or external customers to ensure the highest quality service experience.
• Evidence of excellent written and verbal communication skills.

Responsibilities

• Welcome, support, and advise customers on their savings accounts, through a variety of methods.
• Provide excellent customer service through cashiering, admin tasks, and other duties.

Skills

Customer service

Communication skills

Tools

Microsoft Office

Job description

Newbury Building Society in Andover is seeking a Part Time Customer Service Adviser. The role involves welcoming, supporting and advising customers on savings accounts, across multiple channels, with a strong emphasis on service quality.

You will also handle cashiering, admin tasks and related duties in a varied environment. We offer a range of development opportunities, including digital regulatory training and workshops, plus a generous holiday allowance, a contributory pension, wellbeing