Part-Time Customer Adviser: Friendly Financial Guidance

Newcastle; England; Remote; GBP 25,000 - 28,000; Part time

Benefits offered by this job

Corporate bonus

Pension scheme

Annual bonus

Mortgage scheme

Electric car scheme

Life assurance

Financial advisers

Discounts

Volunteering days

Cycle to work

Job summary

Newcastle Building Society is seeking a Customer Adviser for a part-time role based in Gosforth. You’ll engage with customers, understand their financial needs, book appointments, process transactions, and support opening savings accounts, while ensuring excellent service daily.

You’ll work 21 hours per week, Monday to Wednesday 9am–5pm plus Saturday shifts on a rota. Training is provided, and the role rewards teamwork, development, and a supportive, member-owned environment.

Qualifications

• Excellent people skills with ability to build relationships.
• Strong listening skills and empathy.
• Natural team player who collaborates with colleagues.

Responsibilities

• Open tills and set up for the day.
• Schedule and run customer appointments.
• Process transactions at the counter.
• Assist in opening savings accounts.
• Cash up and close at day end.
• Provide friendly, personal service to customers.

Skills

People skills

Active listening

Empathy

Team player

Job description

Newcastle Building Society is seeking a Customer Adviser for a part-time role based in Gosforth. You’ll engage with customers, understand their financial needs, book appointments, process transactions, and support opening savings accounts, while ensuring excellent service daily.

You’ll work 21 hours per week, Monday to Wednesday 9am–5pm plus Saturday shifts on a rota. Training is provided, and the role rewards teamwork, development, and a supportive, member-owned environment.