Part-Time Crematorium Attendant — Flexible Hours

North East Combined Authority; North East; Hybrid; GBP 12,000 - 18,000; Part time

Job summary

North East Combined Authority is seeking a part-time Crematorium Attendant to join our Bereavement Services team. The role combines customer care, crematorium operations, grounds maintenance and memorial administration to ensure a dignified and respectful service for families and visitors.

The post requires flexibility, GCSEs, and experience in customer service; driving licence is essential. Training may be provided for a Crematorium Technician Certificate.

Qualifications

• GCSEs (A*-C / 9-4) or equivalent.
• Experience working with the public and delivering excellent customer service.
• Experience working in a team and carrying out manual handling duties.
• Full driving licence and access to a car.
• Strong communication and interpersonal skills.
• Ability to work sensitively with bereaved families.
• Good IT skills, including data entry and spreadsheet use.
• Flexible working hours; ICCM/FBCA Crematorium Technician Certificate desirable (training may be provided).

Responsibilities

• Welcoming and assisting mourners, clergy and funeral directors with professionalism.
• Operate and maintain cremation equipment in line with legislation and best practice.
• Carry out identification, documentation and safety checks.
• Process, store and scatter cremated remains per regulations and family wishes.
• Maintain chapels, public areas, cremator rooms and grounds to a high standard.
• Undertake horticultural and grounds maintenance duties.
• Manage memorial records, leases and plaques.
• Complete associated administrative and financial record-keeping.
• Participate in weekend and out-of-hours rotas, with overtime where applicable.

Skills

Customer service

Teamwork

Manual handling

Driving licence

IT skills

Flexibility

Crematorium equipment handling

Communication

Education

GCSEs (A*-C / 9-4)

ICC Crematorium Technician Certificate (desirable)

Tools

Office software (Excel/Word)

Job description

North East Combined Authority is seeking a part-time Crematorium Attendant to join our Bereavement Services team. The role combines customer care, crematorium operations, grounds maintenance and memorial administration to ensure a dignified and respectful service for families and visitors.

The post requires flexibility, GCSEs, and experience in customer service; driving licence is essential. Training may be provided for a Crematorium Technician Certificate.