Part-Time Court Administration Officer

Brook Street; Carlisle; On-site; GBP 12,000 - 13,000; Part time

Job summary

Brook Street in Carlisle is seeking an Admin Officer (AO) on a part-time basis to support civil and family court services.

You will prepare papers, manage records, assist court users, and help with listings and meetings, working 18 hours per week with early mornings.

Pay starts at £12.86/hour for 12 weeks, rising to £13.25/hour thereafter, with potential for ad hoc duties and extension of the assignment.

Qualifications

• Excellent customer service mindset - helpful, prompt and right first time.
• Strong attention to detail for checking and verifying documents, records and statistics.
• Confidence working with processes and guidelines, using discretion and initiative where appropriate.
• Competence with computer systems for record updates and accurate data input.
• Ability to manage your own time and work as part of a team in a fully office-based role.

Responsibilities

• Prepare papers and files for courts, tribunals, hearings and meetings
• Produce court/tribunal documents, and draft standard letters and correspondence (in line with guidelines)
• Keep records up to date via in-house systems, including data input and post opening/dispatch
• Clerking civil and family courts and hearings-ensuring papers and materials are current
• Support court users with enquiries (face to face, written and telephone) and assist with listing/rota checking
• Schedule and support meetings (agenda, joining instructions, handouts), and help keep Team Information Board meetings relevant and timely
• Contribute to problem-solving and process improvement within set procedures, escalating complex issues to a team leader/supervisor

Skills

Customer service

Attention to detail

Process adherence

Data input

Time management

Job description

Brook Street in Carlisle is seeking an Admin Officer (AO) on a part-time basis to support civil and family court services.

You will prepare papers, manage records, assist court users, and help with listings and meetings, working 18 hours per week with early mornings.

Pay starts at £12.86/hour for 12 weeks, rising to £13.25/hour thereafter, with potential for ad hoc duties and extension of the assignment.