Part-Time Counter Manager: Drive Beauty Sales & VIP Experience

Benefit Cosmetics; Hampstead; On-site; Confidential; Part time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics in Exeter is seeking a part-time Counter Manager (22.5 hours, fixed term) to build real connections with customers at the John Lewis counter. As a solo counter, there is no requirement for prior team management experience, though you will handle some management aspects.

You will drive sales by delivering expert makeup services, demonstrating products, and creating exceptional customer experiences. The role combines service with shopfloor leadership and crowd engagement.

Qualifications

• Minimum of 4 years of customer service experience in retail or hospitality.
• Passion for make-up and retail with a focus on achieving sales targets.
• Flexible availability including weekends, late nights, bank holidays and holiday periods.
• Sales-driven with resilience to exceed sales expectations.
• Desire to provide a unique customer experience that drives loyalty.

Responsibilities

• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction.
• Target-Driven Sales: Engage customers, demonstrate products, and achieve personal sales targets.
• Business Growth: Develop in-store and external events to boost sales and brand awareness.
• Stock Optimisation: Keep counter stocked and report concerns to minimise lost sales.
• Communication Leadership: Act as a key communicator between store managers and area managers.
• Efficient Administration: Handle daily, weekly, monthly, and annual admin tasks.
• Brand Presentation: Maintain hygiene and displays for a professional shopping environment.

Skills

Dynamic

Self-motivated

Sales-driven

Customer service

Retail experience

Problem solving

Job description

Benefit Cosmetics in Exeter is seeking a part-time Counter Manager (22.5 hours, fixed term) to build real connections with customers at the John Lewis counter. As a solo counter, there is no requirement for prior team management experience, though you will handle some management aspects.

You will drive sales by delivering expert makeup services, demonstrating products, and creating exceptional customer experiences. The role combines service with shopfloor leadership and crowd engagement.