Counter Manager - Exeter

BENEFIT COSMETICS; Hampstead; In loco; Confidential; Part-time

Vantaggi offerti da questo lavoro

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Descrizione del lavoro

Benefit Cosmetics in Exeter is seeking a part-time Counter Manager (22.5 hours, fixed term) to build real connections with customers at the John Lewis counter. As a solo counter, there is no requirement for prior team management experience, though you will handle some management aspects.

You will drive sales by delivering expert makeup services, demonstrating products, and creating exceptional customer experiences. The role combines service with shopfloor leadership and crowd engagement.

Competenze

• Minimum of 4 years of customer service experience in retail or hospitality.
• Passion for make-up and retail with a focus on achieving sales targets.
• Flexible availability including weekends, late nights, bank holidays and holiday periods.
• Sales-driven with resilience to exceed sales expectations.
• Desire to provide a unique customer experience that drives loyalty.

Mansioni

• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction.
• Target-Driven Sales: Engage customers, demonstrate products, and achieve personal sales targets.
• Business Growth: Develop in-store and external events to boost sales and brand awareness.
• Stock Optimisation: Keep counter stocked and report concerns to minimise lost sales.
• Communication Leadership: Act as a key communicator between store managers and area managers.
• Efficient Administration: Handle daily, weekly, monthly, and annual admin tasks.
• Brand Presentation: Maintain hygiene and displays for a professional shopping environment.

Conoscenze

Dynamic

Self-motivated

Sales-driven

Customer service

Retail experience

Problem solving

Descrizione del lavoro

Overview

Benefit is Glowing... We Mean Growing... and we are currently searching for a Part-time 22.5 hour, fixed term, Counter Manager to make real connections in John Lewis Exeter!

Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for.

As a Counter Manager for a solo store, you' ll be instrumental in achieving sales targets and creating exceptional customer experiences.

Responsibilities

As a Counter Manager, your missions, will be as follows:

• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

• Dynamic, self-motivated, self-sufficient and sales-driven
• Passion for make-up and Retail with a focus on achieving sales targets and problem solving
• Result-oriented, who likes a challenge and exceeding sales expectations with resilience
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success

Bold Brows and even Bolder Opportunities as a Counter Manager! The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position:- Product Discount- Staff Sale- New Launch Gratis

• -Annual Leave
• - Full Training provided- Refer a friend scheme
• -Competitive Commission Scheme

Come paint the world PINK with us!