Part-Time Community Services Admin & Data Support

Confidential; Liverpool; On-site; GBP 24,000 - 30,000; Part time

Job summary

Confidential is seeking a Service Administrator in Liverpool. This part-time role (28 hours per week) is fixed term until March 2027 with potential extension, offering a salary of 27,000 per annum pro rata.

You will deliver high-quality customer service, manage data reporting in Excel, and support finance admin tasks such as invoicing and petty cash. A collaborative team environment and flexible working practices are highlighted.

Qualifications

• Experience in office administration and customer service roles.
• Proficiency with Microsoft Office applications, especially Excel, Word, Teams, PowerPoint and Outlook.
• Ability to analyse data and support decision-making with clear reporting.

Responsibilities

• Provide outstanding customer service via telephone and in-person enquiries.
• Extract, analyse, and report data using Microsoft CRM and Excel.
• Assist with finance operations including petty cash, invoices, and credit card requisitions.
• Maintain files, book appointments, and take minutes during meetings.
• Collaborate with colleagues to support projects and improve service delivery.

Skills

Customer service

Administration

Data analysis

Tools

Microsoft Office

Job description

Confidential is seeking a Service Administrator in Liverpool. This part-time role (28 hours per week) is fixed term until March 2027 with potential extension, offering a salary of 27,000 per annum pro rata.

You will deliver high-quality customer service, manage data reporting in Excel, and support finance admin tasks such as invoicing and petty cash. A collaborative team environment and flexible working practices are highlighted.