Part-Time Community Cleaner & Resident Experience

Greystar (International); West of England; Vor Ort; GBP 14.000 - 21.000; Vollzeit

Benefits dieser Stelle

Competitive pension

Healthcare

Holiday allowance

Zusammenfassung

Greystar is seeking a dedicated team member for its Community team to maintain high cleaning standards across resident areas, offices and shared spaces. You will support residents, respond to queries, and help with make-ready tasks to ensure market-ready apartments.

The role emphasizes attention to detail, reliability, and collaboration with the Community Manager and colleagues to uphold greeter and resident service standards. A proactive approach to safety and hygiene is essential.

Aufgaben

• Work as part of a friendly and supportive team within the Community team to ensure all residents enjoy a high level of cleanliness throughout their community.
• Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
• Cleans the reception, offices, common spaces and restrooms.
• Checks on a daily basis all amenity areas and cleans where required.
• Carries out a full litter pick daily to all external areas in the community.
• Maintains market-ready appeal by freshening empty rooms, apartments and targeted show flats throughout the day.
• Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
• Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
• Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
• Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
• Ad hoc requests to address Resident concerns or queries. Maintains an appropriate inventory of cleaning supplies and informs the supervisor when a re-order is necessary.
• Makes best use of materials and equipment provided, championing cost efficiencies without compromising quality.
• Maintaining agreed cleaning standards within designated resident rooms, kitchens and bathrooms, vacuuming, sweeping, mopping, dusting and polishing furniture, and emptying trash containers; may also change bed linen and restock bathroom supplies as required.
• Maintain stock levels, organise linen to avoid damage.

Jobbeschreibung

Greystar is seeking a dedicated team member for its Community team to maintain high cleaning standards across resident areas, offices and shared spaces. You will support residents, respond to queries, and help with make-ready tasks to ensure market-ready apartments.

The role emphasizes attention to detail, reliability, and collaboration with the Community Manager and colleagues to uphold greeter and resident service standards. A proactive approach to safety and hygiene is essential.