Part-Time Reception & Admin Support (NHS Cross-Site)

NHS; United Kingdom; Remote; GBP 21,000 - 25,000; Full time

Job summary

Gloucestershire Hospitals NHS Foundation Trust is seeking a Receptionist/Admin Support for the Community Diagnostic Centre and Outpatients. The role is Band 2, permanent, with a split pattern of 2 days and 3 days across Mon-Fri, 8:00–18:00, and a closing date of 21 September 2026.

The post offers part-time / job-share arrangements and requires excellent customer service, accurate data handling, and strong communication with patients and clinicians. You will work across GRH, CGH, and CDC sites.

Qualifications

• GCSE English and MathsGrade C or above, or equivalent.
• NVQ in Administration Level 3.
• Experience dealing with the public is advantageous.
• Knowledge of NHS systems is desirable.

Responsibilities

• Provide efficient and courteous reception to patients and visitors.
• Check demographics and update the Patient Administration System with confidentiality.
• Inform patients of delays and direct to correct waiting areas or departments.
• Make appropriate follow-up appointments and document changes.
• Liaise with Radiology booking team when necessary.
• Assist in stock ordering and general admin duties.
• Support the administrative lead with day-to-day tasks.

Skills

Customer service

Telephone handling

Data entry

Diary management

Communication skills

Organisational skills

Education

GCSE English & Maths

NVQ in Administration Level 3

Tools

NHS systems

Radiology booking system

Patient Administration System

Job description

Gloucestershire Hospitals NHS Foundation Trust is seeking a Receptionist/Admin Support for the Community Diagnostic Centre and Outpatients. The role is Band 2, permanent, with a split pattern of 2 days and 3 days across Mon-Fri, 8:00–18:00, and a closing date of 21 September 2026.

The post offers part-time / job-share arrangements and requires excellent customer service, accurate data handling, and strong communication with patients and clinicians. You will work across GRH, CGH, and CDC sites.