Part-Time NHS Receptionist & Admin — First-Contact Care

Chesterfield Royal Hospital NHSFT; Danesmoor; On-site; GBP 9,000 - 12,000; Part time

Job summary

Chesterfield Royal Hospital NHS Foundation Trust is seeking a part-time Receptionist/Administrator for Royal Primary Care at Clay Cross Practice. The role supports front-line reception, appointment scheduling and general admin to ensure smooth patient access.

You will handle calls, greet patients, process prescriptions, manage mail and filing, and work as part of a friendly team focused on delivering quality primary care services.

Qualifications

• GCSE in Maths & English grade C or above.
• Basic IT skills.
• Experience of working with the public, preferably in a reception environment.
• Understand basic office procedures with some knowledge of SystmOne.
• Ensure reception is manned at all times.

Responsibilities

• Maintaining and monitoring the Practice appointments system.
• Processing personal and telephone requests for appointments, visits and telephone consultations and directing callers to the appropriate clinician.
• Processing and distributing incoming and outgoing mail.
• Taking messages and passing on information.
• Filing and retrieving paperwork.
• Processing repeat prescriptions in line with Practice guidelines.
• Data entry and collation of information in line with Practice procedures.
• Initiating contact with patients, team members and health agencies as required.
• Clearing and re-stocking consulting rooms as needed.
• Providing clerical assistance including word processing, diary management and scanning.
• Monitoring stationery and other supplies.
• Dealing with clinical waste and keeping areas tidy and free from obstructions.

Skills

Basic IT skills

Public interaction

Reception duties

Education

GCSEs in Maths & English (C+)

Job description

Chesterfield Royal Hospital NHS Foundation Trust is seeking a part-time Receptionist/Administrator for Royal Primary Care at Clay Cross Practice. The role supports front-line reception, appointment scheduling and general admin to ensure smooth patient access.

You will handle calls, greet patients, process prescriptions, manage mail and filing, and work as part of a friendly team focused on delivering quality primary care services.