Part-Time Client Services Administrator - Reception

Nuffield Health; Greater London; On-site; GBP 29,000 - 35,000; Part time

Benefits offered by this job

Free gym membership

Pension options

Health assessments

Retail discounts

Job summary

Nuffield Health is seeking a Client Services Administrator for a part-time, 16-hour-per-week role at our London site. You will greet visitors, manage reception, and handle client bookings with a focus on exceptional service.

Strong IT skills and team collaboration are essential to support the patient journey and daily operations. The role includes working two fixed shifts (Monday and Tuesday 07:30–15:30) with benefits such as gym membership, pension options, and health assessments.

Qualifications

• Experience in a customer service focused environment with excellent communication skills.
• Excellent IT skills with proven knowledge of Excel, PowerPoint and Word.
• Able to meet and greet visitors and manage reception duties with a high standard of customer care.

Responsibilities

• Meet and greet all visitors and ensure smooth running of the reception.
• Handle client enquiries, appointments and bookings with accuracy.
• Tour prospective clients around the facilities.
• Contribute to monthly KPIs.
• Collaborate with other departments to ensure consistent delivery of services.

Skills

Customer service

Communication

Multitasking

MS Office (Excel, PowerPoint, Word)

Tools

Excel

PowerPoint

Word

Job description

Nuffield Health is seeking a Client Services Administrator for a part-time, 16-hour-per-week role at our London site. You will greet visitors, manage reception, and handle client bookings with a focus on exceptional service.

Strong IT skills and team collaboration are essential to support the patient journey and daily operations. The role includes working two fixed shifts (Monday and Tuesday 07:30–15:30) with benefits such as gym membership, pension options, and health assessments.