Part-Time Betting & Customer Experience Associate

William Hill PLC; Sheffield; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Annual bonus

Pension plan

Staff discounts

Birthday day off

Job summary

William Hill is seeking a part-time Retail Associate in Sheffield to welcome customers, process bets, and assist with queries. You will help customers use betting terminals, build relationships, and provide excellent service as part of a team in a busy high-street shop.

Join a culture that supports development, offers a bonus scheme, pension contributions, and shopping discounts. You’ll work various shifts, including evenings and weekends, with the potential for growth within the company.

Qualifications

• Must enjoy delivering excellent customer service.
• Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life.
• Ability to communicate clearly and listen to customers' needs.

Responsibilities

• Welcoming customers with a friendly face.
• Processing bets and assisting with customer queries.
• Helping customers use betting terminals and explaining how to place bets.
• Building relationships and delivering a high level of customer service.
• Supporting shop display upkeep and opening/closing activities.

Skills

Customer service

Interpersonal skills

Communication

Tools

Betting terminals

Job description

William Hill is seeking a part-time Retail Associate in Sheffield to welcome customers, process bets, and assist with queries. You will help customers use betting terminals, build relationships, and provide excellent service as part of a team in a busy high-street shop.

Join a culture that supports development, offers a bonus scheme, pension contributions, and shopping discounts. You’ll work various shifts, including evenings and weekends, with the potential for growth within the company.