Customer Experience Specialist (Part-Time) — Betting Retail
William Hill PLC
A complete application in a minute — tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
William Hill PLC in Warrington is seeking a part-time Customer Service Representative to greet customers, process bets, and assist with queries. You will demonstrate betting terminals and build relationships while promoting responsible gambling.
The role supports shop opening/closing and displays, with shifts across 8am–10pm on a rota basis. Join a team that values training and development, offers an annual review and bonus, 28 days holiday pro rata, birthday day off, a pension match, and staff
Qualifications
- Age 18+ (it’s a legal requirement).
- Passion for delivering great customer service.
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life.
Responsibilities
- Welcoming customers with a friendly face.
- Processing bets and assisting with customer queries.
- Helping customers by demonstrating how to use betting terminals.
- Building relationships with our customers and providing an excellent customer service.
- Championing safer gambling at all times.
- Supporting managers with shop displays and opening/closing activities as required.
Skills
Tools
Job description
William Hill PLC in Warrington is seeking a part-time Customer Service Representative to greet customers, process bets, and assist with queries. You will demonstrate betting terminals and build relationships while promoting responsible gambling.
The role supports shop opening/closing and displays, with shifts across 8am–10pm on a rota basis. Join a team that values training and development, offers an annual review and bonus, 28 days holiday pro rata, birthday day off, a pension match, and staff
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
