Part-Time Assistant Administrator – Assistive Technology

The Guildhall Northampton; Northampton; On-site; GBP 26,000 - 27,000; Part time

Job summary

West Northamptonshire Council is seeking an Assistant Administrator (Assistive Technology) on a fixed-term contract until 31 March 2027. The role is office-based, part-time (16 hours a week), and focuses on delivering administrative and customer support to adults in the community.

You will manage enquiries through online systems, coordinate equipment installation and delivery appointments, maintain accurate records, and ensure a high-quality customer experience while safeguarding data and

Qualifications

• Minimum Level 2 qualification in Business Administration or equivalent.
• Experience with administrative processes and digital communications.
• Strong organisational and customer service skills in a busy environment.
• Able to handle sensitive information with discretion.

Responsibilities

• Provide administrative support for the Assistive Technology Service and manage customer enquiries.
• Coordinate appointments for equipment installations, deliveries, collections and returns.
• Maintain accurate records and update databases.
• Collaborate with colleagues to ensure smooth day-to-day operation.

Skills

Administrative skills

Organisational skills

Customer service

Education

Level 2 qualification in Business Administration

Tools

IT systems

Job description

West Northamptonshire Council is seeking an Assistant Administrator (Assistive Technology) on a fixed-term contract until 31 March 2027. The role is office-based, part-time (16 hours a week), and focuses on delivering administrative and customer support to adults in the community.

You will manage enquiries through online systems, coordinate equipment installation and delivery appointments, maintain accurate records, and ensure a high-quality customer experience while safeguarding data and