Administration Assistant

Allscreens Nationwide Ltd; Tees Valley; On-site; GBP 21,000 - 26,000; Full time

Job summary

Camphill Village Trust is seeking a dedicated administrator to support the General Manager, HR Partner and team. The role covers front-line reception, call handling, minute taking, and coordination of meetings and travel. You will ensure confidential data handling, system updates in ECM/CM2000, and liaise with third parties.

The position is fixed-term for 12 months and requires participation in safeguarding and training activities. Interviews are scheduled for 10/09/2026.

Qualifications

• Front-line contact for community, residents, families and visitors.
• Provide admin support to General Manager, HR Partner and team.
• Undertake data input and payroll-related tasks as required.
• Induct new staff to Camphill Village Trust policies and e-learning.

Responsibilities

• Manage reception and greet visitors on site.
• Answer calls, take and pass on messages.
• Prepare agendas, minutes and routine correspondence.
• Arrange meetings, book facilities and travel for the manager.
• Handle post and manage office equipment and supplies.
• Liaise with third parties and update ECM/CM2000 data.

Skills

Administrative skills

Reception

Communication

Data entry

Team coordination

Tools

CM2000

Access People Planner

Job description

Please note: This is a fixed-term contract position of 12 months. Interviews are to be held 10/09/2026.

Purpose:

To assist with ensuring that the administrative processes are carried out efficiently and effectively so that the Community can provide support, work and personal development opportunities for the learning – disabled adults we support.

Duties & Responsibilities:

Main areas of responsibility:

• Acting as a front-line point of contact for the community and a key contact for residents, families and visitors, including:
• Manage the reception, greeting visitors.
• Answering calls, taking and passing on messages.
• Provide full administrative support service to the General Manager, HR Partner and the administrative team.
• Prepare agendas, take minutes of meetings, type routine correspondence and reports, distribution of agendas and papers as directed.
• Arrange meetings, appointments, book facilities (meeting rooms) and make travel arrangements for the manager.
• Handle incoming and outgoing post.
• Manage office equipment; report faults, ensure supply of toner, paper etc. Ordering stationery when needed.
• Undertake such other tasks as required individually or with others to develop and maintain the high quality of service required to fulfil the vision of the Community, for example by actively participating in team meetings and relevant training.
• Responsible for liaising with third parties such as insurance broker to collate required information.
• Monitor and update ECM on CM2000 system within set contract periods, prepare and send out stats and update ready for pending invoice to be raised.
• Accurate data input and management of APP (Access People Planner) system, ensuring employee integration and reconciliation.
• Ensuring payroll information is uploading weekly.
• Building an effectively relationship with third party training providers and Camphill Village Trust Learning & Development team to ensure process improvement and compliance.
• Answer queries and support Care Team Leaders regarding payroll and rostering.
• Induct new staff to Camphill Village Trust policy within the office including e learning.
• Any other tasks as delegated by line management.

General:

• To comply with the Trust’s Policies and Procedures, including Safeguarding, Equality & Diversity and Data Protection.
• To comply with the statutory provisions of the Health and Safety at Work Act 1974.
• Employees must look after their own health, safety and welfare and be mindful of other persons who may be affected by their acts or omissions. Employees must co-operate and comply with management instructions regarding Health and Safety issues and report all accidents, incidents and problems as soon as practicable to their manager or other senior members of staff where necessary.
• To ensure that confidentiality is respected and maintained at all times.
• To attend and participate in Team Meetings, 1-2-1 Supervision sessions and other meetings as required in line with the post.
• To undertake any other duties which are consistent with this post, as directed by line management.

This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the department.

Camphill Village Trust is an equal opportunity employer.

Camphill Village Trust is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check.

We reserve the right to close this advert early if we receive a sufficient number of applications.