Assistive Tech Administration & Customer Support

Allscreens Nationwide Ltd; Northampton; On-site; GBP 21,000 - 25,000; Part time

Job summary

West Northamptonshire Council is seeking an Assistant Business Support Officer on a fixed-term basis for 16 hours per week to support the Assistive Technology Service. You will handle admin tasks, customer enquiries, and manage appointments to ensure the service runs smoothly.

You will work with colleagues to maintain accurate records, support databases, and provide a high-quality customer experience for adults across the community.

Qualifications

• Excellent organisational and administrative skills for a varied workload.
• Able to communicate effectively with customers, colleagues and partners.
• Proven experience with administrational processes and IT systems.

Responsibilities

• Provide administrative support to the Assistive Technology Service.
• Coordinate customer enquiries, service requests and appointments.
• Maintain accurate records and update databases to support operations.
• Deliver a professional, customer-focused service across the team.

Skills

Administrative skills

Organisational skills

IT systems proficiency

Customer service

Education

Level 2 in Business Administration / Admin

Tools

Office software

Database systems

Job description

West Northamptonshire Council is seeking an Assistant Business Support Officer on a fixed-term basis for 16 hours per week to support the Assistive Technology Service. You will handle admin tasks, customer enquiries, and manage appointments to ensure the service runs smoothly.

You will work with colleagues to maintain accurate records, support databases, and provide a high-quality customer experience for adults across the community.