Part-Time Administrative Assistant, Northwich Care Community

Mcht; Northwich; Remote; GBP 26,000 - 27,000; Part time

Job summary

Mid Cheshire Hospitals NHS Foundation Trust is seeking an Operational Service Assistant for Northwich Care Community. This part-time role (22.5 hours per week) is Band 3 on a fixed-term contract for 18 months, based at Verdin House Victoria Infirmary, Northwich.

The post involves delivering comprehensive administrative support to community services, managing calls, referrals, and assisting clinical staff, while working under the Care Community Co-ordinator.

Qualifications

• 5 GCSEs grade C or equivalent. Must include English.
• Proficient in Microsoft applications including Outlook, Word, Excel and PowerPoint.
• Knowledge of medical terminology
• Level 3 Business Admin or Team Leading Qualification

Responsibilities

• Provide comprehensive administrative support to the Specialist Services within the Care Community Team, including managing calls, referrals and supporting clinical staff.
• Support the Care Community Co-ordinator to liaise with internal/external services and teams regarding appointments and multidisciplinary meetings.
• Exercise own judgement on queries and when to involve other team members with appropriate urgency.
• Build and maintain constructive relationships within the department and externally to improve service efficiency.
• Be conversant with required electronic systems for correspondence and obtain information from intranet/internet as requested.
• Provide information to parents/carers following agreed guidelines where appropriate.
• Support audits, reports and activity measurement, including databases and presenting results.
• Carry out other responsibilities at the request of the senior/Line Manager based on competency.

Skills

Verbal and written communication

Prioritisation

Interpersonal skills

Time management

Change management

Education

GCSEs including English

ECDL or equivalent

Level 3 Business Admin or Team Leading Qualification

Tools

Microsoft Office

Job description

Mid Cheshire Hospitals NHS Foundation Trust is seeking an Operational Service Assistant for Northwich Care Community. This part-time role (22.5 hours per week) is Band 3 on a fixed-term contract for 18 months, based at Verdin House Victoria Infirmary, Northwich.

The post involves delivering comprehensive administrative support to community services, managing calls, referrals, and assisting clinical staff, while working under the Care Community Co-ordinator.