Physiotherapy Admin Assistant – Flexible Working

Mcht; Crewe; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Training and development opportunities

Mentoring and coaching

Generous holiday allowance 28 days + 8

Sick pay

Free counselling service

Cycle to work scheme

Job summary

Mid Cheshire Hospitals NHS Foundation Trust is seeking an Operational Services Admin Assistant to support the Physiotherapy team at Crewe. The role involves full administrative duties, co-ordinating referrals, calls, and emails, with strong audio typing and the ability to work under supervision to ensure seamless service delivery.

The post requires NHS administrative experience, GCSEs, and Level 3 admin qualification.

Qualifications

• 5 GCSEs (A-C) in English and Maths or equivalent.
• Proficient in Microsoft applications including Outlook, Word, Excel and PowerPoint.
• Knowledge of medical terminology.
• Level 3 Business Admin or Team Leading Qualification.

Responsibilities

• Provide comprehensive administrative support to the Care Community Team.
• Manage patient calls and referrals.
• Handle email requests and support clinical staff.
• Demonstrate audio-typing as part of daily duties.
• Exercise initiative and support colleagues as needed.
• Maintain and query databases and provide reports as required.

Skills

Verbal communication

Written communication

Problem solving

Time management

Organisation

Initiative

Audio typing

Health records understanding

Education

GCSE English & Maths

Level 3 Business Admin or Team Leading

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Mid Cheshire Hospitals NHS Foundation Trust is seeking an Operational Services Admin Assistant to support the Physiotherapy team at Crewe. The role involves full administrative duties, co-ordinating referrals, calls, and emails, with strong audio typing and the ability to work under supervision to ensure seamless service delivery.

The post requires NHS administrative experience, GCSEs, and Level 3 admin qualification.