Part-Time Administrative Assistant – Cambridgeshire Hub

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT); Cambridge; On-site; GBP 26,000 - 27,000; Part time

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) seeks a part-time Administrator (30 hours/week) for the Cambridge Admin Hub. You will provide administrative support to countywide teams, liaising with clinicians, patients and colleagues to ensure smooth service delivery in Cambourne.

The role is permanent, with a salary £25,760–£27,476 pro rata per year. Probation applies and inclusion is central to CPFT’s values.

Qualifications

• Word processing of all forms of correspondence, reports and summaries.
• Use effective telephone techniques to healthcare professionals, patients, and other agencies.

Responsibilities

• Word processing of all forms of correspondence, reports and summaries.
• Use effective telephone techniques to healthcare professionals, patients and other agencies.
• Record information in the chosen software timely and accurately.
• Manage all calls within the defined time frame professionally.
• Deal with difficult callers calmly and professionally.
• Book interpreters and transcribe documents as needed.
• Inputting and updating service user information in systems.

Skills

Excellent customer care skills

Communication skills

Organisational skills

Telephone manner

Teamwork / initiative

Medical terminology

SystmOne

Teams

Microsoft Office

Education

GCE/GCSE standard

NVQ Level 2 in Administration

Written English proficiency

Tools

SystmOne

Teams

Microsoft Office

Job description

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) seeks a part-time Administrator (30 hours/week) for the Cambridge Admin Hub. You will provide administrative support to countywide teams, liaising with clinicians, patients and colleagues to ensure smooth service delivery in Cambourne.

The role is permanent, with a salary £25,760–£27,476 pro rata per year. Probation applies and inclusion is central to CPFT’s values.