Patient Services & Admin Assistant

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT); Peterborough; On-site; GBP 23,000 - 28,000; Part time

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) is seeking an Assistant Administrator to provide on-site administrative support and reception duties in Peterborough Town Hall.

The role involves meeting and greeting patients, updating the electronic system, handling calls, and performing general admin tasks. Applicants should be able to multitask, work under pressure and keep patient information confidential.

Qualifications

• Educated to GCSE/GCE standard.
• RSA Stage II/NVQ Level 2 in administration or equivalent.
• Good command of written English.

Responsibilities

• Meet and greet service users and visitors in a professional manner.
• Update the patient electronic system and input data accurately.
• Answer calls and manage mailboxes, letters and appointments.
• Provide administrative support including printing, scanning, filing and stationery orders.

Skills

Customer service

IT skills

Reception duties

Communication skills

Education

GCSE/GCE

RSA Stage II/NVQ Level 2 in administration

Good written English

Tools

SystmOne

Job description

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) is seeking an Assistant Administrator to provide on-site administrative support and reception duties in Peterborough Town Hall.

The role involves meeting and greeting patients, updating the electronic system, handling calls, and performing general admin tasks. Applicants should be able to multitask, work under pressure and keep patient information confidential.