Part-Time A&E Clerical Officer — Saturday Reception

Merseywestlancs; Ormskirk; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Flexible working

Job summary

Mersey West Lancashire NHS Trust is seeking a Clerical Officer for the Paediatric A&E Reception at Ormskirk Hospital. The role is part-time, Saturday 14:00–20:00, 6 hours weekly, and involves a range of clerical duties, patient registration, and data entry to support patient flow and service delivery.

The ideal candidate will have GCSEs (or equivalent), an ECDL, and NVQ2 in Customer Service, with good IT skills and NHS experience preferred. DBS is required.

Qualifications

• Educated to GCSE level or equivalent experience.
• European Computer Driving Licence (ECDL).
• NVQ 2 in Customer service.
• Good knowledge of Administrative Systems.
• Experience of dealing with customers.
• Experience of dealing with complaints.
• Previous NHS experience.
• Knowledge of Medway or other Patient Administrative System.

Responsibilities

• Provide reception and clerical support within the A&E department.
• Register patients and verify demographics using hospital procedures.
• Utilise computerised systems to ensure timely and accurate patient data.
• Perform general clerical duties with professional communication and empathy.

Skills

Communication skills

Customer service

Interpersonal skills

Education

GCSE level

ECDL

NVQ 2 in Customer service

Tools

Medway system

PDS system

Job description

Mersey West Lancashire NHS Trust is seeking a Clerical Officer for the Paediatric A&E Reception at Ormskirk Hospital. The role is part-time, Saturday 14:00–20:00, 6 hours weekly, and involves a range of clerical duties, patient registration, and data entry to support patient flow and service delivery.

The ideal candidate will have GCSEs (or equivalent), an ECDL, and NVQ2 in Customer Service, with good IT skills and NHS experience preferred. DBS is required.