Part-Time Endoscopy Admin & Patient Services

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 12,000 - 18,000; Part time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a part-time Clerical Officer to join the Endoscopy Department at Aintree University Hospital. You will manage reception duties, patient admissions and discharges, and handle general queries to support a high-quality service.

Responsibilities include registering new patients on IPM PAS, preparing notes, answering calls, and providing flexible administrative support to meet service demands.

Qualifications

• IT literate and able to use Office software
• Previous health sector experience would be an advantage
• Excellent customer service and ability to work as part of a team under pressure

Responsibilities

• Handle reception duties and admit/discharge patients
• Answer general queries from service users
• Register new patients on IPM PAS and prepare patient notes
• Answer telephone queries and manage inquiries
• Provide administrative support to ensure smooth running of Endoscopy Department
• Liaise with health professionals, wards, and GP surgeries
• Ensure patient outcomes are recorded on PAS and manage waiting lists

Skills

IT literacy

Customer service

Team player

Deadline driven

Tools

IPM

Office software

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking a part-time Clerical Officer to join the Endoscopy Department at Aintree University Hospital. You will manage reception duties, patient admissions and discharges, and handle general queries to support a high-quality service.

Responsibilities include registering new patients on IPM PAS, preparing notes, answering calls, and providing flexible administrative support to meet service demands.