Parks & Open Spaces Admin & Service Coordinator

Hull City Council; Hull and East Yorkshire; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

LGPS pension

Annual leave 23 days

Public holidays 8

Career development

Training courses

Job summary

Hull City Council is seeking a Parks and Open Spaces Support Officer to provide administrative support and coordinate work allocation within the team. You will liaise with the public, call centre and partner agencies to ensure timely service delivery.

Responsibilities include maintaining data across multiple systems, producing basic reports, and handling enquiries with professionalism. The role is based at Stockholm Road Depot, HU7 0XW, with interviews held there.

Qualifications

• Experience handling administrative tasks and coordinating work allocation.
• Ability to manage customer queries with professionalism and courtesy.
• Familiarity with office IT packages and data entry processes.
• Experience creating basic reports from spreadsheets/databases.
• Comfort with communicating with the public, call centre and external agencies.

Responsibilities

• Coordinate work allocation between Parks and Open Spaces teams.
• Monitor and allocate tasks for office-based services and take notes/minutes.
• Manage customer queries and ensure service standards are met.
• Maintain, validate and analyse data across multiple systems.
• Prepare simple reports on activity and progress.

Skills

Communication skills

Administrative support

Tools

Confirm

Oracle CRM

Oracle e-business

Colony

Mayrise

QlikView

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Hull City Council is seeking a Parks and Open Spaces Support Officer to provide administrative support and coordinate work allocation within the team. You will liaise with the public, call centre and partner agencies to ensure timely service delivery.

Responsibilities include maintaining data across multiple systems, producing basic reports, and handling enquiries with professionalism. The role is based at Stockholm Road Depot, HU7 0XW, with interviews held there.