Parking Notices Specialist (Hybrid Work)

Ad Warrior Ltd; Newcastle upon Tyne; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Discounts at various outlets

Salary sacrifice car lease option

Job summary

Ad Warrior Ltd. is recruiting two Notice Processing Officers in Newcastle upon Tyne for a fixed-term, full-time role (37 hours/week). You will process Parking, Bus Lane, Litter and Clean Air Zone penalty notices, handle permit applications, assess appeals, and maintain data protection standards.

The team works in a fast-paced environment with opportunities to balance office and home working. We offer a generous annual leave provision, a strong pension scheme, and additional benefits.

Qualifications

• Proven ability to handle high-volume processing with accuracy.
• Experience using generic and bespoke software systems is desirable.
• Strong IT literacy and ability to work within data protection guidelines.
• Excellent customer-focused communication and organisational skills.

Responsibilities

• Process Parking, Bus Lane Penalty Charge Notices, Litter Fixed Penalty Notices and Clean Air Zone Penalty Charge Notices per authorised procedures.
• Handle applications for parking permits and exemptions, including related correspondence.
• Assess appeals with analytical thinking and provide clear responses to customers.
• Deliver high-quality service in a fast-paced, team-based environment, with flexibility to work office and home-based shifts.

Skills

IT skills

Customer service

Communication skills

Organisational skills

Data protection awareness

Job description

Ad Warrior Ltd. is recruiting two Notice Processing Officers in Newcastle upon Tyne for a fixed-term, full-time role (37 hours/week). You will process Parking, Bus Lane, Litter and Clean Air Zone penalty notices, handle permit applications, assess appeals, and maintain data protection standards.

The team works in a fast-paced environment with opportunities to balance office and home working. We offer a generous annual leave provision, a strong pension scheme, and additional benefits.