Paediatric Pathway Admin Specialist

Epsom and St Helier University Hospitals; Greater London; Vor Ort; GBP 31.000 - 32.000; Vollzeit

Zusammenfassung

At Epsom and St Helier Hospitals, a Main area Paediatrics Administrative Assistant (Band 3) is sought to provide dedicated clerical support in the Paediatric Team at St Helier Hospital. The role focuses on patient pathways from referral to discharge and requires accurate record-keeping and responsive service.

The post supports clinicians, coordinates appointments, and ensures documentation is complete and compliant with NHS standards. Full-time, 37.5 hours with potential job-share options.

Qualifikationen

• GCSE English and Maths at grade C or above.
• NVQ Level 3 in Business Administration or equivalent experience.
• Experience with NHS patient administration systems.
• Knowledge of IT/patient administration systems.

Aufgaben

• Maintain accurate patient records and waiting list data.
• Liaise with clinical staff to ensure equipment availability.
• Produce patient correspondence including discharge summaries.
• Schedule patients and record attendance on databases (iClip, PACS).
• Provide information service for elective patients with empathy.

Kenntnisse

Customer care

Communication

Prioritise tasks

Attention to detail

iClip

Databases

Spreadsheets

Ausbildung

GCSE English and Maths

NVQ Level 3 in Business Administration

Tools

iClip

Databases

Spreadsheets

Jobbeschreibung

At Epsom and St Helier Hospitals, a Main area Paediatrics Administrative Assistant (Band 3) is sought to provide dedicated clerical support in the Paediatric Team at St Helier Hospital. The role focuses on patient pathways from referral to discharge and requires accurate record-keeping and responsive service.

The post supports clinicians, coordinates appointments, and ensures documentation is complete and compliant with NHS standards. Full-time, 37.5 hours with potential job-share options.