PACE Team Lead – Income Recovery (Temporary)

Sheffield City Council; Sheffield; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Sheffield City Council is seeking a dedicated PACE Officer to administer and supervise income recovery tasks within the Payments, Accounts, Collection & Enforcement (PACE) Team. The role includes supervising Assistant PACE Officers and coordinating with internal and external stakeholders to manage debt collection efficiently.

Based in Sheffield city centre with hybrid working; full-time 37 hours per week. DBS checks and safeguarding are part of the role.

Qualifications

• Experience in income management and accounts receivable processes.
• Ability to supervise and lead a small team.
• Strong communication with internal/external stakeholders and attention to detail.

Responsibilities

• Administer and supervise income recovery tasks within the PACE Team.
• Supervise Assistant PACE Officers in the Income Team.
• Liaise with internal/external stakeholders regarding income collection and debt management.
• Utilise council finance systems to manage income collection processes.
• Provide support and training to team members as needed.

Skills

Income management

Accounts receivable

Supervisory skills

Stakeholder liaison

IT skills

Microsoft 365

Attention to detail

Team player

Tools

Microsoft 365

Finance systems

Job description

Sheffield City Council is seeking a dedicated PACE Officer to administer and supervise income recovery tasks within the Payments, Accounts, Collection & Enforcement (PACE) Team. The role includes supervising Assistant PACE Officers and coordinating with internal and external stakeholders to manage debt collection efficiently.

Based in Sheffield city centre with hybrid working; full-time 37 hours per week. DBS checks and safeguarding are part of the role.