Debt Recovery & Overpayments Officer – Hybrid Work

Hartlepool; Tees Valley; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Generous annual leave

Retail savings across UK retailers

Cycle to Work Scheme

Employee Assistance Programme

Hybrid working & flexi scheme

Job summary

Hartlepool Borough Council is seeking a dedicated Recovery Officer to join our Shared Services Recovery team in Hartlepool. You will support a range of recovery activities including Housing Benefit overpayments and sundry debt invoices, contributing to effective debt management and cash collection in a busy local government environment.

The role requires reliability and a DBS check and offers hybrid working arrangements and a flexi scheme where applicable, with a competitive salary and extensive

Qualifications

• DBS check required.

Responsibilities

• Provide recovery support duties including Housing Benefit Overpayment and Sundry Debtor invoices.
• Manage debt collection, direct debit processes and liaise with departments.

Job description

Hartlepool Borough Council is seeking a dedicated Recovery Officer to join our Shared Services Recovery team in Hartlepool. You will support a range of recovery activities including Housing Benefit overpayments and sundry debt invoices, contributing to effective debt management and cash collection in a busy local government environment.

The role requires reliability and a DBS check and offers hybrid working arrangements and a flexi scheme where applicable, with a competitive salary and extensive