P/T Housing Officer

Tristone Nash; Worthing; On-site; GBP 12,000 - 16,000; Part time

Job summary

TristoneNash is working with a social housing provider to recruit a Part-Time Housing Officer on a 6-month contract. You will manage a designated patch, delivering a high-quality, customer-focused housing management service and overseeing stock including garages and amenities.

Key duties include handling anti-social behaviour referrals, supporting end-of-tenancy processes, conducting new tenancy visits, processing transfers and exchanges, inspecting neighbourhoods for safety and cleanliness, and

Responsibilities

• Handle anti-social behaviour reports; liaise with customers and agencies for safeguarding and referrals.
• Assist end-of-tenancy processes; coordinate with departments to re-let properties quickly.
• Carry out new tenant home visits.
• Process transfers, mutual exchanges, successions and assignments.
• Inspect neighbourhoods regularly to maintain safe, clean environments for tenants.
• Coordinate accessibility aids and adaptations with the responsive repairs team.

Job description

TristoneNash are working with a provider of social housing who are looking to recruit a Part-Time Housing Officer to fulfil a 6month contract.

The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities.

Duties will include:

• Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support
• Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible.
• Undertaking new tenant home visits
• Dealing with requests in relation to transfers, mutual exchanges, successions and assignments
• Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants
• Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team

We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice

A full driving licence and access to a vehicle is essential coupled with a Basic DBS check.