Owner Experience & Events Lead

Haven; Exmouth; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

50% off on-park dining

20% discounts on Haven Holidays and in

in-store purchases

Free access to Haven facilities

Savings at national brands andretaile

Fully funded qualifications

Job summary

Haven is seeking an Owner Events Coordinator to join our experience team on park and enhance the ownership experience.

You will plan, coordinate and deliver a calendar of owner events, build strong owner relationships and manage event logistics and compliance, including health & safety standards. DBS checks are required prior to starting, with opportunities for training and career development.

Qualifications

• Proven experience in event co-ordination, customer service, or a similar role.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with an owner first mind-set.
• Ability to work flexibly, including weekends, evenings and bank holidays.
• Proficient with Microsoft Office.

Responsibilities

• Plan, organise and deliver a calendar of events and activities tailored to our owners.
• Build and maintain strong relationships with owners, ensuring their needs are addressed promptly.
• Coordinate communication and engagement with owners, from welcoming them on park to updates on park developments and events.
• Manage the logistics and resources required for events with park leadership teams, ensuring all events comply with health & safety regulations.
• Analyse owner feedback to continuously improve ownership experience on park.

Skills

Event coordination

Customer service

Communication

Organisational skills

Tools

Microsoft Office

Job description

Haven is seeking an Owner Events Coordinator to join our experience team on park and enhance the ownership experience.

You will plan, coordinate and deliver a calendar of owner events, build strong owner relationships and manage event logistics and compliance, including health & safety standards. DBS checks are required prior to starting, with opportunities for training and career development.