Overnight Youth Safety & Support Officer

Nottingham Community Housing Association Ltd; Newark on Trent; On-site; GBP 24,000 - 25,000; Full time

Job summary

Nottingham Community Housing Association Ltd is seeking a Night Porter for our Branching Out service in Newark. You’ll be a reassuring presence overnight, helping create a safe, secure and welcoming environment for young people.

The role involves responding to issues, conducting safety checks, managing site operations and logs, and ensuring entry procedures are followed. You’ll work 37 hours across four overnight shifts (8:45 pm–7:00 am), with DBS checks arranged by NCHA.

Qualifications

• Compassion, resilience and excellent communication skills.
• Ability to calmly de-escalate challenging situations.
• Willingness to respond sensitively to tensions or disagreements among young people.

Responsibilities

• Respond to issues and concerns from young people.
• Maintain site safety, conduct health and safety checks, and monitor alarms.
• Manage visitor and resident sign-in and maintain logs.
• Record repairs, incidents, and potential risks per procedures.
• Provide effective handovers to colleagues and support overnight operations.

Skills

Compassion

Resilience

Communication

De-escalation

Independent work

Job description

Nottingham Community Housing Association Ltd is seeking a Night Porter for our Branching Out service in Newark. You’ll be a reassuring presence overnight, helping create a safe, secure and welcoming environment for young people.

The role involves responding to issues, conducting safety checks, managing site operations and logs, and ensuring entry procedures are followed. You’ll work 37 hours across four overnight shifts (8:45 pm–7:00 am), with DBS checks arranged by NCHA.