Night Porter - Newark

Nottingham Community Housing Association Ltd; Newark on Trent; On-site; GBP 24,000 - 25,000; Full time

Job summary

Nottingham Community Housing Association Ltd is seeking a Night Porter for our Branching Out service in Newark. You’ll be a reassuring presence overnight, helping create a safe, secure and welcoming environment for young people.

The role involves responding to issues, conducting safety checks, managing site operations and logs, and ensuring entry procedures are followed. You’ll work 37 hours across four overnight shifts (8:45 pm–7:00 am), with DBS checks arranged by NCHA.

Qualifications

• Compassion, resilience and excellent communication skills.
• Ability to calmly de-escalate challenging situations.
• Willingness to respond sensitively to tensions or disagreements among young people.

Responsibilities

• Respond to issues and concerns from young people.
• Maintain site safety, conduct health and safety checks, and monitor alarms.
• Manage visitor and resident sign-in and maintain logs.
• Record repairs, incidents, and potential risks per procedures.
• Provide effective handovers to colleagues and support overnight operations.

Skills

Compassion

Resilience

Communication

De-escalation

Independent work

Job description

Night Porter

Newark

£24,522 per annum

Ready for a rewarding role where every shift helps our young people feel safe and supported at home?

We have an exciting opportunity to join our diverse and values led organisation as a Night Porter at our Young Person’s service.

Join us as a Young Person’s Night Porter at our Branching Out service in Newark and be a reassuring presence when it matters most. At the heart of our Young Person's Service, you’ll create a safe, secure and welcoming environment throughout the night whilst helping the service run smoothly. You’ll provide vital overnight support, protect the building and respond confidently and appropriately to incidents and emergencies.

About the Role

As our Night Porter no shift is the same, you will be involved in directly responding to and helping our young people with any issues or concerns, they may have, whilst also managing the site, conducting safety checks and operating surveillance of the building.

This position is ideal for someone who remains calm under pressure, is confident working alone and is committed to providing a safe environment for vulnerable young people.

This could look like:

• Carrying out regular health and safety checks, including fire alarms, emergency lighting and fire safety equipment.
• Managing visitor and resident sign-in procedures and maintain accurate records.
• Recording and report repairs, accidents, incidents, complaints, anti-social behaviour and potential risks in line with procedures.
• Maintaining accurate logs and provide effective handovers to colleagues.
• Responding to and manage emergency situations involving the building, residents, visitors or colleagues.

What you’ll bring:

• Compassion, resilience and excellent communication skills
• Confidence to calmly de-escalate challenging situations.
• You’ll be able to respond sensitively when tensions or disagreements arise between young people, helping everyone feel heard, respected and supported.

We’re looking for someone who values inclusion and understands that every young person’s background, experiences and needs are different.

We’ll provide the training you need to thrive in this role. You’ll need to be comfortable working independently, using your initiative and making sound decisions during overnight shifts.

An understanding of professional boundaries or experience supporting vulnerable people would be an advantage, but a genuine commitment to the safety, wellbeing and potential of young people is just as important.

Working times:

Our service is here for our young people 7 days a week, 365 days a year, including weekends and bank holidays. You’ll work 37 hours across four overnight shifts, from 8:45 pm to 7:00 am, giving you a clear and consistent shift pattern.

Want to learn more about the role? You can find the full Role Profile in the document tab below.

As part of the interview process, successful candidates will be invited to complete a short assessment on the day, giving you another opportunity to show us your strengths.

Why Join NCHA?

At NCHA, we believe everyone deserves a safe place to live and the opportunity to thrive. By joining our team, you'll become part of an organisation committed to supporting communities and transforming lives.

In return, we offer:

• A rewarding role where you can make a genuine difference.
• Ongoing learning, training and development opportunities.
• A supportive and inclusive working environment.
• The opportunity to work for an organisation driven by strong values and a commitment to people.

Please note that we are not offering visa sponsorship

This role requires an Enhanced with Children's Barred List DBS check, which will be arranged and funded by NCHA.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace