Overnight Hospitality Leader

Leonardo Hotels; Bristol; On-site; GBP 24,000 - 30,000; Full time

Job summary

Leonardo Hotels in Bristol is seeking a Night Supervisor who will work closely with the Night Manager and Front Office Management to ensure guest service, operational standards and safety during overnight shifts. You will take ownership of the operation and oversee the overnight service with a focus on a warm welcome and professional service.

The role requires strong communication, organisational and problem-solving skills, with the ability to work independently, handle guest inquiries, and

Qualifications

• Experience in hotel night operations or supervisory role preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Oversee overnight operation and ensure smooth service.
• Carry out the night audit and reconcile daily transactions.
• Handle guest inquiries and resolve complaints with exceptional service.
• Support and guide Night Team colleagues, maintaining high operational standards.
• Coordinate with other departments to ensure seamless hotel operations.

Job description

Leonardo Hotels in Bristol is seeking a Night Supervisor who will work closely with the Night Manager and Front Office Management to ensure guest service, operational standards and safety during overnight shifts. You will take ownership of the operation and oversee the overnight service with a focus on a warm welcome and professional service.

The role requires strong communication, organisational and problem-solving skills, with the ability to work independently, handle guest inquiries, and