Night Operations & Guest Care Champion

The Commercial Hotel; Johnstone; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free meals on shift

Tips retained by team

Wellbeing services

Job summary

The Commercial Hotel in Johnstone, Scotland is seeking a Night Porter to ensure guest safety, maintain a clean, well‑kept venue, and support overnight operations including setting up rooms and handling late requests.

You will patrol corridors to secure entry points, assist with health and safety checks, and perform light admin tasks. Earnings include a higher hourly rate than government minimum, plus 10% service charges and tips retained by the team.

Qualifications

• Experience in hospitality or security preferred.
• Good understanding of health and safety requirements.

Responsibilities

• Ensure the safety of guests and team overnight and secure venue entry points.
• Welcome guests late, action late requests, and set up function rooms for the next day; assist with cleaning after events.
• Perform security patrols around corridors, kitchens and exterior areas.
• Carry out relevant admin tasks as part of overnight duties.

Skills

Security awareness

Customer service

Health & safety

Job description

The Commercial Hotel in Johnstone, Scotland is seeking a Night Porter to ensure guest safety, maintain a clean, well‑kept venue, and support overnight operations including setting up rooms and handling late requests.

You will patrol corridors to secure entry points, assist with health and safety checks, and perform light admin tasks. Earnings include a higher hourly rate than government minimum, plus 10% service charges and tips retained by the team.