Outreach Support Worker - Young People Evenings - Merseyside

Bedspace; Manchester; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

£500 welcome bonus

Sleep rate included

Job summary

Bedspace is seeking an Evening Support Worker to join the Outreach Out of Hours and Duty Team, covering the Liverpool/Manchester/Preston area with shifts from 2pm–12am or 12pm–12am. The role involves supporting service users, including families and vulnerable groups, across 7 days with alternating weekends.

You must have a full driving licence and access to a vehicle, be comfortable with lone-working, and have safeguarding knowledge. DBS checks are part of the process.

Qualifications

• Previous experience supporting people with complex needs
• Comfortable with lone-working
• Experience working anti-social hours
• Resilience and ability to support a diverse service user group
• Must hold a full driving license and have access to a vehicle
• Computer literacy
• Good interpersonal skills
• Thorough safeguarding knowledge for adults and children
• Willingness to work towards NVQ Level 3 Health and Social Care

Responsibilities

• Handling emergency referrals
• Providing welfare visits to service users who have recently moved in
• Managing a caseload of service users with evening support needs
• Dealing with ASB and noise complaints
• Responding to emergencies

Skills

Experience with complex needs

Lone-working

Anti-social hours experience

Resilience

Full driving license

Access to a vehicle

Computer literacy

Interpersonal skills

Safeguarding knowledge

NVQ Level 3 Health and Social Care (w

Education

NVQ Level 3 Health and Social Care

Job description

About the Outreach Out of Hours and Duty Team team

To add to our expanding team of amazing and dedicated staff in the Out of Hours and Duty team; we are seeking to recruit an Evening Support Worker. As part of our out-of-hours service, you could be supporting service users that could be families, asylum seekers, unaccompanied asylum-seeking children or young people leaving care.

This role will be covering the Liverpool/ Manchester and Preston area with shifts initially 2 pm until 12 am (10 hours shift) or 12-12 a 12-hour shift to complete 3 shifts one week and 4 shifts the next. This will be Monday - Sunday. There may be some flexibility with the hours so please discuss with us upfront and we will see if we can accommodate.

Cover is over 7 days a week so the successful applicant can expect to work alternating weekends. Shift times may vary depending on service user's needs.

Due to the area this role covers a car driver with a vehicle is essential .

About you

The ideal candidate will have a genuine passion for working within this sector, looking to make a difference with our service users and will be looking for a challenging but rewarding role.

Duties and responsibilities:

• Handling emergency referrals
• Providing welfare visits to Service Users who have recently moved in
• Managing a caseload of Service Users who have evening support needs
• Dealing with ASB and noise complaints
• Responding to emergencies

Essential

• Previous experience working with and supporting people with complex support needs
• Comfortable with lone-working
• Experience working anti-social hours
• Resilience and the ability to work and support a diverse mixture of service users
• Travel is essential so you must hold a full driving license and have access to a vehicle
• Computer literate
• Good interpersonal skills
• Thorough knowledge of safeguarding adults and children
• Have or be willing to work towards an NVQ Level 3 Health and Social Care qualification

About Us

We are Bedspace. Our mission is simple - to transform the lives of the people we support. Our team of 300+ people work to provide housing and support packages to our service users. In 2024, we celebrated our 25th anniversary, during 25 years of Bedspace we’ve supported over 24,000 people to transform their lives. Bedspace was also named Most Dedicated Community Housing Organisation 2025! Bedspace Resource Limited is a Disability Confident Committed employer, committed to inclusive recruitment, accessible vacancies, reasonable adjustments, and ongoing support for disabled employees.

At Bedspace, we are committed to safeguarding and promoting the welfare of children and adults.This role involves direct work with children and is therefore exempt from the Rehabilitation of Offenders Act 1974.

As part of our rigorous recruitment and selection process, we carry out comprehensive vetting checks—including an Enhanced DBS and employment references—to ensure all appointed individuals are suitable to work with the people we support.

If you are offered the role, references will be requested for all positions involving work with children or vulnerable adults. You must also provide a full employment history in your CV, with clear explanations for any gaps.

Please note that Bedspace is currently unable to offer sponsorship for this role.

£34,375.24 per annum inclusive of sleep rate

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