Adults Outreach Support Worker

Bedspace; Liverpool; On-site; GBP 27,536 - 31,470; Full time

Job summary

Bedspace in Liverpool is seeking a proactive support worker for the Liverpool Adults and NHS Outreach team, delivering 1:1 housing-related support to adults and families in temporary accommodation.

You will manage caseloads, liaise with Social Workers and healthcare teams, document reports, and support independent living skills while travelling across Liverpool. A full UK driving licence and safeguarding knowledge are essential.

Qualifications

• Experience supporting disadvantaged people to gain independence.
• Experience with complex casework incl. mental health.
• Full driving licence and access to a business-insured vehicle.
• Willingness to travel across Liverpool.
• Knowledge of safeguarding adults and children.
• Willing to work towards NVQ Level 3 Health & Social Care.
• Good interpersonal skills.

Responsibilities

• Manage a caseload and help service users develop independent living skills.
• Liaise with Social Workers, Healthcare practitioners and Police.
• Write detailed reports assessing independent living skills.
• Complete weekly property inspections; housing background desirable.
• Support access to education and employment.
• Promote wellbeing and de-escalate challenging situations.
• Signpost to services including mental health and rehab.

Skills

Independence support

Complex casework

Driving licence

Mobility/travel

Safeguarding knowledge

NVQ Health & Social Care

Interpersonal skills

Education

NVQ Level 3 Health & Social Care

Job description

About the Liverpool Adults and NHS Outreach team

Our support workers, operating within the adult and NHS services, provide personalized 1:1 support to all our service users.

Our dedicated support workers conduct meaningful independence sessions with each service user, focusing on preparing them for independent living. These sessions cover essential aspects such as financial management, property maintenance, and guidance on employment-seeking, tailored to the unique needs of each individual.

You will be providing both practical and housing related support to adults or families in temporary accommodation, across the Liverpool region. It involves multi-agency work and would suit anyone who has a desire to help adults or families achieve important life and housing related skills to take forward to their permanent homes.

Due to the areas this role covers a car driver with a vehicle and business insurance is essential .

About you

The ideal candidate will be passionate about this sector, looking to make a positive difference to the lives of our service users and will be looking for a challenging but rewarding role.

• Previous experience supporting (not care work) disadvantaged people, families or young people to gain independence.
• Experience with complex case working including mental health and challenging client groups
• Must hold a full driving licence and have access to a vehicle insured for business use.
• Must be prepared to travel throughout Liverpool
• Thorough knowledge of safeguarding adults and children
• Have or be willing to work towards an NVQ Level 3 Health and Social Care qualification.
• Good interpersonal skills

Key Duties:

• Managing a caseload of Service Users we care and support for, helping to build independent living skills
• Liaising with relevant professionals such as Social Workers, Healthcare practitioners and the Police
• Writing detailed accurate reports which assess a service user's independent living skills
• Completing weekly inspections of Service User's properties and so a background in Housing would be desirable
• Support with accessing and maintaining education/employment
• Promote physical, mental and emotional well-being, de-escalating challenging situations when they arise
• Signposting to appropriate services as required, including mental health, drug rehabilitation services, counselling and educatio n

About Us

We are Bedspace. Our mission is simple - to transform the lives of the people we support. Our team of 300+ people work to provide housing and support packages to our service users. In 2024, we celebrated our 25th anniversary, during 25 years of Bedspace we’ve supported over 24,000 people to transform their lives. Bedspace was also named Most Dedicated Community Housing Organisation 2025! Bedspace Resource Limited is a Disability Confident Committed employer, committed to inclusive recruitment, accessible vacancies, reasonable adjustments, and ongoing support for disabled employees.

At Bedspace, we are committed to safeguarding and promoting the welfare of children and adults. This role involves direct work with children and is therefore exempt from the Rehabilitation of Offenders Act 1974.

As part of our rigorous recruitment and selection process, we carry out comprehensive vetting checks—including an Enhanced DBS and employment references—to ensure all appointed individuals are suitable to work with the people we support.

If you are offered the role, references will be requested for all positions involving work with children or vulnerable adults. You must also provide a full employment history in your CV, with clear explanations for any gaps.

Please note that Bedspace is currently unable to offer sponsorship for this role.

Central Functions (HR, Finance, QA, Ops Support, Transformation)

£34,375.24 per annum inclusive of sleep rate

Central Functions (HR, Finance, QA, Ops Support, Transformation)

Salary Details: Salary Details:

£27,536.25-£31,470 per year depending on experience and appointed grade

Central Functions (HR, Finance, QA, Ops Support, Transformation)

Salary Details: Salary Details:

per year depending on experience and appointed grade

Central Functions (HR, Finance, QA, Ops Support, Transformation)

Salary Details: Salary Details:

£27,536.25-£31,470 per year depending on experience and appointed grade

£34,375.24 per annum inclusive of sleep rate

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