Outreach Support Worker - Young People Evenings - Merseyside

Bedspace; Liverpool; Hybrid; GBP 31,000 - 38,000; Full time

Job summary

Bedspace is seeking an Evening Support Worker to join its Out of Hours and Duty Team in the Liverpool catchment area including Manchester and Preston. The role covers 2 pm–12 am or 12–12 shifts, with alternating weekends.

A full driving licence and access to a vehicle are essential for travel to service users’ homes. You will work with diverse groups, including families and asylum-seekers, providing welfare visits, managing a caseload, and responding to emergencies while safeguarding adults and

Qualifications

• Previous experience supporting people with complex support needs.
• Comfortable with lone-working and out-of-hours work.
• Experience working anti-social hours and flexible shifts.
• Resilience and ability to support a diverse client group.
• Full driving licence and access to a vehicle; computer literacy.
• Good interpersonal skills and safeguarding knowledge.
• Willingness to work towards NVQ Level 3 Health and Social Care.

Responsibilities

• Handling emergency referrals.
• Providing welfare visits to Service Users who recently moved in.
• Managing a caseload of Service Users with evening support needs.
• Dealing with ASB and noise complaints.
• Responding to emergencies.

Skills

Lone working

Anti-social hours

Interpersonal skills

Safeguarding knowledge

Driving licence

Education

NVQ Level 3 Health and Social Care

Job description

About the Outreach Out of Hours and Duty Team team

To add to our expanding team of amazing and dedicated staff in the Out of Hours and Duty team; we are seeking to recruit an Evening Support Worker. As part of our out-of-hours service, you could be supporting service users that could be families, asylum seekers, unaccompanied asylum-seeking children or young people leaving care.

This role will be covering the Liverpool/ Manchester and Preston area with shifts initially 2 pm until 12 am (10 hours shift) or 12-12 a 12-hour shift to complete 3 shifts one week and 4 shifts the next. This will be Monday - Sunday. There may be some flexibility with the hours so please discuss with us upfront and we will see if we can accommodate.

Cover is over 7 days a week so the successful applicant can expect to work alternating weekends. Shift times may vary depending on service user's needs.

Due to the area this role covers a car driver with a vehicle is essential .

About you

The ideal candidate will have a genuine passion for working within this sector, looking to make a difference with our service users and will be looking for a challenging but rewarding role.

Duties and responsibilities

• Handling emergency referrals
• Providing welfare visits to Service Users who have recently moved in
• Managing a caseload of Service Users who have evening support needs
• Dealing with ASB and noise complaints
• Responding to emergencies

Essential

• Previous experience working with and supporting people with complex support needs
• Comfortable with lone-working
• Experience working anti-social hours
• Resilience and the ability to work and support a diverse mixture of service users
• Travel is essential so you must hold a full driving license and have access to a vehicle
• Computer literate
• Good interpersonal skills
• Thorough knowledge of safeguarding adults and children
• Have or be willing to work towards an NVQ Level 3 Health and Social Care qualification

About Us

We are Bedspace. Our mission is simple - to transform the lives of the people we support. Our team of 300+ people work to provide housing and support packages to our service users. In 2024, we celebrated our 25th anniversary, during 25 years of Bedspace we've supported over 24,000 people to transform their lives. Bedspace was also named Most Dedicated Community Housing Organisation 2025! Bedspace Resource Limited is a Disability Confident Committed employer, committed to inclusive recruitment, accessible vacancies, reasonable adjustments, and ongoing support for disabled employees.

At Bedspace, we are committed to safeguarding and promoting the welfare of children and adults.

This role involves direct work with children and is therefore exempt from the Rehabilitation of Offenders Act 1974.

As part of our rigorous recruitment and selection process, we carry out comprehensive vetting checks—including an Enhanced DBS and employment references—to ensure all appointed individuals are suitable to work with the people we support.

If you are offered the role, references will be requested for all positions involving work with children or vulnerable adults. You must also provide a full employment history in your CV, with clear explanations for any gaps.

Please note that Bedspace is currently unable to offer sponsorship for this role.

£34,375.24 per annum inclusive of sleep rate

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Children's Residential (Children's Care Work)

Children's Residential (Children's Care Work)